Our Terms

Please Read Before Making a Booking

Terms of Service

Please read through our Terms of Service before making a booking to make sure you understand the services we offer, what to expect from us and what we expect from our clients. If you require any further clarification before booking, please use the contact form below.


At Pure Spirit I understand that unanticipated events occur in everyone’s life.

I understand that on occasion you will be required to re-arrange pre-booked appointments for any number of reasons, as long as this is made clear 24 hours prior to your appointment time.

In my commitment to provide a unique and outstanding treatment experience to all of my clients and out of consideration for my time, I have adopted the following policies:

Please be aware that appointments cancelled within a 24 hour notice period or if you do not turn up for your appointment – this will incur the full charge of the treatment.

Late cancellations and ‘no-shows’ disrupt the conscientious and prompt service I aspire to provide to all, I am very busy and there will always have been someone who could have been fitted in to missed appointment slots, which is why, as a courtesy to other guests and to me, these charges exist.

If you are taken ill or there is an emergency, I am reasonable, please let me know in the first available instance (i.e; first thing in the morning) .


On occasion, it may be necessary that I need to change your booking for some reason.

Sometimes, due to illness or unforeseen circumstances, I may need to change your appointment with less notice. These occasions are rare, yet my client cancellation policy protects you as well.

If I need to change your appointment I will give you as much notice as I possibly can.

If I ask you to change your appointment with less than 24 hours notice, I am unable to offer you a suitable appointment on the same day, or if I need to move your appointment to another day because of my circumstances, you are welcome to an additional 15 minutes of treatment time (worth at least £10) or 10% off your treatment, whichever is preferable by way of compensation.


If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, I will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.


Sexual misconduct is forbidden and disrespectful to my Holistic Therapies I offer. Client’s understand that any illicit or sexually aggressive remarks, advances or gestures will result in the immediate termination of the session and the client will be liable for full payment of the scheduled appointment.

These policies were adopted to ensure that the therapists time, the treatment room and its efforts be respected, as well as your scheduled service be a stress-free and relaxing experience.